Privacy Policy

1. Introduction

Defeat Diabetes Foundation Inc., doing business as Defeat Diabete, operates the website located at https://www.defeatdiabetes.buzz and provides digital health coaching, nutritional guidance, and diabetes management resources. This Privacy Policy describes how we collect, use, store, share, and protect personal information obtained from visitors and registered users of our website and services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of our website and services immediately.

Defeat Diabetes Foundation Inc. is a nonprofit organization headquartered at 2272 US Highway 1, Mims, Florida 32754-3846, United States. This developer, Defeat Diabete, develops and maintains the digital platform on behalf of the Foundation.

2. Information We Collect

We collect several categories of information in order to provide and improve our services. The types of information we gather depend on how you interact with our website and what features you choose to use.

2.1 Information You Provide Directly

• Contact Information: When you fill out forms, subscribe to newsletters, or contact us via email at assist@defeatdiabetes.buzz, we collect your name, email address, phone number, and any other information you choose to include in your message.
• Health Information: When you enroll in our coaching programs, we may collect health-related data including but not limited to blood glucose readings, HbA1c levels, weight, height, dietary preferences, medication lists, and lifestyle habits. This information is collected solely to personalize your program and track your progress.
• Account Information: If you create an account on our platform, we collect your login credentials, profile preferences, and program settings.
• Payment Information: For paid services, we collect billing details including credit card numbers and billing addresses. Payment processing is handled by third-party payment processors who are PCI-DSS compliant. We do not store full credit card numbers on our servers.

2.2 Information Collected Automatically

• Device and Usage Data: When you visit our website, our servers automatically log information sent by your browser, including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on each page, and the date and time of your visit.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content. Cookies are small text files stored on your device that help us recognize you when you return. You can control cookie preferences through your browser settings at any time.
• Analytics Data: We use third-party analytics services, including Google Analytics, to collect and analyze aggregated usage statistics. These services may use cookies to track your interactions with our website. The information generated is transmitted to and stored by these service providers on their servers.

2.3 Information from Third Parties

We may receive information about you from partners, service providers, and public sources. For example, if you link a health tracking device or application with our platform, we receive data from that integration in accordance with your authorization and the third-party terms of service.

3. How We Use Your Information

We use your personal information for the following purposes, each with a documented lawful basis where required by applicable data protection regulations:

1. Service Delivery: To provide, maintain, and improve our diabetes management programs, health coaching services, and website functionality.
2. Personalization: To tailor nutritional recommendations, meal plans, exercise protocols, and educational content to your individual health profile and goals.
3. Communication: To respond to your inquiries, send administrative messages about your account, deliver program updates, and provide customer support via email at assist@defeatdiabetes.buzz or phone at +12703914811.
4. Health Monitoring: To track your progress through glucose readings, weight changes, and other health metrics, and to provide feedback and adjustments to your program based on these data points.
5. Research and Development: To analyze deidentified and aggregated data for the purpose of improving our protocols, publishing scientific research on diabetes reversal outcomes, and contributing to the broader medical understanding of metabolic disease.
6. Marketing: To send you newsletters, program announcements, and promotional materials about our services, provided you have consented to receive such communications. You may opt out of marketing emails at any time by using the unsubscribe link included in each message.
7. Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests, and to enforce our Terms of Service and protect the rights, property, and safety of Defeat Diabetes Foundation Inc., our users, and the public.
8. Security: To detect, prevent, and respond to fraud, abuse, security breaches, and other potentially harmful activities on our platform.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your information only in the following limited circumstances:

• With Service Providers: We engage trusted third-party companies and contractors to perform functions on our behalf, including cloud hosting, data storage, payment processing, email delivery, analytics, and customer support. These service providers are contractually bound to process your data only as instructed by us and in compliance with this Privacy Policy and applicable data protection laws.
• With Health Coaches and Licensed Professionals: Your health data is shared with your assigned health coach and, with your explicit consent, with your referring physician or healthcare provider to ensure coordinated care.
• As Required by Law: We may disclose information if we believe in good faith that such disclosure is necessary to comply with a valid legal obligation, court order, subpoena, or government request.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other corporate transaction, your information may be transferred as part of the assets of Defeat Diabetes Foundation Inc., subject to standard confidentiality agreements and applicable notice requirements.
• With Your Consent: We may share your information for purposes not described in this policy when we have obtained your affirmative consent to do so.

5. Data Security

We implement and maintain commercially reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data in transit between your browser and our servers.
• AES-256 encryption for sensitive data stored at rest within our infrastructure.
• Role-based access controls that restrict data access to authorized personnel only, with access rights reviewed and audited on a quarterly basis.
• Regular security assessments, vulnerability scanning, and penetration testing conducted by independent third-party security firms.
• Employee training programs covering data privacy, security best practices, and incident response procedures.
• Multi-factor authentication requirements for all administrative access to our systems and databases.

Despite these measures, no method of electronic storage or transmission over the internet is completely secure. While we strive to protect your personal information using industry-standard practices, we cannot guarantee absolute security against all potential threats.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. The specific retention period depends on the nature and sensitivity of the data and the purposes of processing.

When determining the appropriate retention period, we consider the amount and nature of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and whether we can achieve those purposes through other means. Health-related data is typically retained for the duration of your program enrollment plus a period of two years following program completion, unless a longer retention period is required by applicable law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Portability: Where applicable, you may request a structured, machine-readable copy of your data to transfer to another service.
• Objection: You may object to the processing of your personal data for direct marketing or other purposes based on legitimate interests.
• Restriction: You may request that we restrict the processing of your personal information in certain circumstances.
• Withdrawal of Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to verifiable requests within the timeframe required by applicable law, typically within 30 to 45 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, improve your experience, and understand how our site is used. We categorize our cookies as follows:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features such as page navigation, secure access to protected areas, and form submissions. The website cannot function without these cookies and they cannot be disabled through our cookie preference center.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to count visits, identify traffic sources, and measure page performance, which helps us improve our content and user experience.
• Functional Cookies: These cookies enable the website to remember choices you make, such as your language preference, region, or display settings, and provide enhanced, more personalized features.
• Marketing Cookies: These cookies track your browsing activity across our website and may be used by our advertising partners to display relevant advertisements about our programs on other sites you visit.

You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies through their settings menus. Please note that disabling certain categories of cookies may affect the functionality and features available on our website.

9. Third-Party Links and Services

Our website may contain links to third-party websites, applications, and services that are not owned or controlled by Defeat Diabetes Foundation Inc. This Privacy Policy does not apply to those third-party destinations. We encourage you to review the privacy policies of any third-party services you access through our website before providing them with your personal information. We are not responsible for the privacy practices, content, or security of any third-party websites or services.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect, use, or disclose personal information from children under 18 years of age. If we become aware that we have inadvertently collected personal data from a child under 18 without verifiable parental consent, we will take immediate steps to delete that information from our systems. If you believe that a child under 18 has provided us with personal information, please contact us immediately.

11. International Data Transfers

Defeat Diabetes Foundation Inc. is headquartered in the United States at 2272 US Highway 1, Mims, Florida 32754-3846. Your information is stored and processed on servers located in the United States. If you are accessing our services from outside the United States, please be aware that your information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you explicitly consent to the transfer of your information to the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or for other operational reasons. When we make material changes, we will notify you by posting a prominent notice on our website, sending an email to the address associated with your account, or displaying an in-app notification. The date at the top of this policy indicates when it was last revised. Your continued use of our website after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida and the United States of America, without regard to conflict of law principles. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the federal and state courts located in Brevard County, Florida.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us using the information below. We are committed to addressing your inquiries promptly and thoroughly.